Our Services

Residential care

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Prom Country Aged Care Inc. (PCAC) provides both long term and respite care according to a philosophy of person directed care which focuses on empowering residents, staff, families and other stakeholders to provide a better life for our residents. Our staff continually strive to create the right home environment for each resident. Care plans and daily routines are individualised with each resident’s preferences taken into consideration, which provide our residents with maximum choice and decision making regarding their care and lifestyle. PCAC offers ageing in place in our new 60-bed state of the art facility Prom Country House. This means that we are able to provide continual care for a resident, as their care needs shift from low to high, without having to leave our home.

Respite care

Respite care is available for people from the community who have need of care for a short period of time, for example, when their carer needs a holiday. Short stay arrangements are beneficial to both the person having respite and the caregiver, as it provides each with a restful break from everyday responsibilities. PCAC offers residential respite and day respite care at Prom Country House.

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Living programs, lifestyle and fun

We strive to facilitate a resident focused community which provides a responsive and companionable environment. We continue to work towards the development of a “human habitat”, helping staff and residents build meaningful relationships and create an invigorating, stimulating and fulfilling environment. Planned activities and entertainment form a large part of our programs, and our creative activities teams customise their lifestyle and leisure plans to include different skill and awareness levels.

We value the fact that our residents have much to offer us. We nurture all strengths and encourage participation and contribution when they are their choices.

Our rooms and facilities

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A resident living at Prom Country House has access to all common areas of ourbrand new home. There are two large internal courtyards, a secure sensory garden outside and a large grassed area that also includes a number of raised garden beds. Special shared lifestyle features include a Cinema/Family Dining Room, Reflection/Library Room, Cafe, Men’s Shed, Doctor’s Consulting Room and a Hairdresser. In addition to these areas shared by the whole building, each of the three wings has its own dining room, lounge room and sitting room, as well as an internal courtyard with a glassed sitting area facing it.

At Prom Country House a decision to utilise a key pad system has been made in the best interests of some residents' safety. A key pad system is the least restrictive form of restraint and ensures the safety and dignity of all concerned. There is access to the keypad code for all residents deemed competent and able. Staff at PCH willingly monitor the entry and exit between the home and outside arenas with the aim of ensuring safety and dignity for all our residents.

Services included at no extra cost

Prom Country House offers a wide range of additional care and services to its residents at no additional cost. This includes: full restaurant meal service including room service if required; a Men’s Shed program; beauty care; a full program of leisure and lifestyle activities including regular bus trips and outings; weekly happy hour including cocktails; and participation in a weekly Relaxation, Sleep and Pain Therapy Program.

Additional 'user pays' services

Prom Country House provides a telephone for each resident however the resident is required to pay for the cost of their calls. No line rental is payable.  A range of other services are available for residents on a user pays basis. These include daily newspapers, a hairdresser and a massage therapist.

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Blue wing single room

Our 18 blue wing single rooms (21 sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in double wardrobe (with locked cupboard) and a comfortable chair. Each room has a garden or courtyard view.

Prom Country House’s blue wing has been designed with a state of the art security system to ensure the safety of residents who may have high levels of dementia. Currently all residents with dementia are free to wander the entire facility however if they need to be restricted for their own and/or others’ safety this can be enabled.

Blue wing disabled access single room

Our two blue wing disabled access single rooms (19 sqm) are well appointed, new and modern. Each room has its own en-suite with full disabled amenities. It also has a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in double wardrobe (with locked cupboard) and a comfortable chair. Each room has a garden or courtyard view.    

Prom Country House’s blue wing has been designed with a state of the art security system to ensure the safety of residents who may have high levels of dementia. Currently all residents with dementia are free to wander the entire facility however if they need to be restricted for their own and/or others’ safety this can be enabled.

Green wing single room

Our 14 green wing single rooms (21sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a garden or courtyard view with an external door providing access to same.    

Green wing respite single room

Our one green wing respite single room (21sqm) is well appointed, new and modern. The room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. The respite room has a courtyard view with an external door providing access to same.    

Green wing disabled access single room

Our two green wing disabled access single rooms (19sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a courtyard view with an external door providing access to same.     

Green wing adjoining room

Our one set of green wing adjoining rooms (21sqm)  is well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a courtyard view with an external door providing access to same. Whilst these rooms are ideal for couples, they can also be used as single rooms by locking the adjoining door.    

The adjoining door between two single rooms enables a couple to live together comfortably as they would at home. The rooms can either be used separately with the door open in between, or one room can be used as a lounge room and the other as a bedroom.

Red wing single room

Our 16 red wing single rooms (21sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a garden or courtyard view with an external door providing access to same.    

Red wing disabled access single room

Our two red wing disabled access single rooms (19sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a garden or courtyard view with an external door providing access to same.    

Red wing adjoining room

Our two sets of red wing adjoining rooms (21sqm) are well appointed, new and modern. Each room has its own en-suite, a telephone, Wi-Fi access and provision for a television. Furniture supplied includes a bed, bedside table, built in wardrobe (with lockable drawer) and a comfortable chair. Each room has a courtyard view with an external door providing access to same. Whilst these rooms are ideal for couples, they can also be used as single rooms by locking the adjoining door.    

The adjoining door between two single rooms enables a couple to live together comfortably as they would at home. The rooms can either be used separately with the door open in between, or one room can be used as a lounge room and the other as a bedroom.