Looking for a suitable residential aged care home can be a daunting process. Relocating yourself, or finding an appropriate home for a loved one, is a major life decision. Please contact our Community Development and Admissions Coordinator on 03 5682 0800 to discuss your needs and organise a tour of our home.

For further information about accessing aged care and an up-to-date guide to services available see the My Aged Care website:  www.myagedcare.gov.au

You can call the My Aged Care contact centre on 1800 200 422 (Free call) to organise an aged care assessment service (ACAS) to determine your eligibility.  A referral is required from the ACAS team to access our services.

A resident and family are now given a choice upon entry to a facility as to whether they wish to pay a Refundable Accommodation Deposit (RAD), or an equivalent Daily Accommodation Payment (DAP) or a combination of both. Prospective residents are required to undertake a means test via Centrelink.   Services Australia will then communicate with both the resident and Prom Country Aged Care on their capacity to pay the relevant permanent care fees. If the means test deems that you cannot pay the fees necessary, then you can enter as a supported resident.  If you have any questions or concerns you can discuss these with our Community Development and Admissions Coordinator.

The following accommodation prices apply to our residents:

Basic Daily Fee:

All residents pay this fee for day-to-day care. This is set by the Australian Government at 85% of the pension and is adjusted twice yearly in line with the pension. Currently $60.86 per day.

Further fees for permanent admissions may also apply. 

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Permanent Room Costs

Standard Rooms with ensuite:

Maximum Refundable Accommodation Deposit (RAD) - $550,000

Maximum Daily Accommodation Payment (DAP) - $126.27

Combination payment (50% RAD and 50% DAP) - RAD $275,000 DAP $63.14

Suites:

Maximum Refundable Accommodation Deposit (RAD) - $750,000

Maximum Daily Accommodation Payment (DAP) - $172.19

Combination payment (50% RAD and 50% DAP) - RAD $375,000 DAP $86.10

Effective Maximum Permissible Interest Rate (MPIR) - 8.38% (effective as at 01 January 2024)

NOTE: These prices are the MAXIMUM amount payable with the actual amounts paid varying depending on individual residents' circumstances.

If you are not ready to enter permanent care, you can request to be placed on the waitlist.